Shipping
Orders are usually fulfilled within 2-3 business days and are then shipped with Canada Post with the time frames below.
CANADA SHIPPING
Free shipping for all jewellery orders via Canada Post Regular Letter mail, 4-7 business days - without tracking.
Canada Post Expedited shipping:
- BC flat rate $12
- Canada wide flat rate $16
USA SHIPPING
Tracked Packet – flat rate from $10, 9-10 business days (includes wall hangings)
USA orders, please note that the buyer is responsible for the duties and taxes should they arise.
INTERNATIONAL SHIPPING
Canada Post, small packet AIR 6-10 business days – without tracking.
FLAT RATE shipping (jewellery only):
Australia & New Zealand $14
United Kingdom $14
European Union $42
International orders, please note that the buyer is responsible for the duties and taxes should they arise.
If your country is not listed, or you would like to purchase a wall hanging, please contact hello@studioeighteen.ca prior to purchase to request a shipping quote.
FREE LOCAL PICKUP
Pick up from my Surrey studio 92 ave & 182 st. If you choose this option, STUDIO EIGHTEEN will contact you with the address to schedule a pickup time.
OR
Billy Would Shop 2168 East Hastings Street, Vancouver. Please allow 5+ days for this option and message me at checkout to request.
RETURNS
All sales are final.
In the unfortunate event that your order arrives incorrect or damaged, please contact us within 24 hours and include a photograph - hello@studioeighteen.ca We will endeavour to replace the item, but in the event that this is not possible, it will be refunded.
Thank you for shopping with STUDIO EIGHTEEN !