Shipping

Due to COVID-19 there may be delays in the normal shipping times.

Orders are usually fulfilled within 2-3 business days and are then shipped with Canada Post with the time frames below.

 

CANADA SHIPPING
Free shipping for all orders (excluding wall hangings) via Canada Post Regular Letter mail, 4-7 business days - without tracking.

Canada Post Expedited shipping:
  - BC flat rate $12
  - Canada wide flat rate $16

USA SHIPPING
Free shipping for all orders (excluding wall hangings) via Canada Post Regular Letter mail, 7-14 business days - without tracking 

Tracked Packet – flat rate $16, 9-10 business days (includes wall hangings)

USA orders, please note that the buyer is responsible for the duties and taxes should they arise.

INTERNATIONAL SHIPPING
Canada Post, small packet AIR 6-10 business days – without tracking.

FLAT RATE shipping (excluding wall hangings):
Australia & New Zealand $10
United Kingdom $10
European Union $10

International orders, please note that the buyer is responsible for the duties and taxes should they arise.

If your country is not listed, or you would like to purchase a wall hanging, please contact hello@studioeighteen.ca prior to purchase to request a shipping quote.

LOCAL PICKUP – SURREY, BC
This option is available at checkout, pickup is available near 176 & 96 Ave, Surrey. If you choose this option, STUDIO EIGHTEEN will contact you with the address to schedule a pickup time.
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RETURNS
All sales are final.

In the unfortunate event that your order arrives incorrect or damaged, please contact us within 24 hours and include a photograph - hello@studioeighteen.ca We will endeavour to replace the item, but in the event that this is not possible, it will be refunded.


Thank you for shopping with STUDIO EIGHTEEN !