Shipping
Due to COVID-19 there may be delays in the normal shipping times.
Orders are usually fulfilled within 2-3 business days and are then shipped with Canada Post with the time frames below.
CANADA SHIPPING
Free shipping for all orders (excluding wall hangings) via Canada Post Regular Letter mail, 4-7 business days - without tracking.
Canada Post Expedited shipping:
- BC flat rate $12
- Canada wide flat rate $16
USA SHIPPING
Free shipping for all orders (excluding wall hangings) via Canada Post Regular Letter mail, 7-14 business days - without tracking
Tracked Packet – flat rate $16, 9-10 business days (includes wall hangings)
USA orders, please note that the buyer is responsible for the duties and taxes should they arise.
INTERNATIONAL SHIPPING
Canada Post, small packet AIR 6-10 business days – without tracking.
FLAT RATE shipping (excluding wall hangings):
Australia & New Zealand $10
United Kingdom $10
European Union $10
International orders, please note that the buyer is responsible for the duties and taxes should they arise.
If your country is not listed, or you would like to purchase a wall hanging, please contact hello@studioeighteen.ca prior to purchase to request a shipping quote.
LOCAL PICKUP – SURREY, BC
This option is available at checkout, pickup is available near 176 & 96 Ave, Surrey. If you choose this option, STUDIO EIGHTEEN will contact you with the address to schedule a pickup time.
RETURNS
All sales are final.
In the unfortunate event that your order arrives incorrect or damaged, please contact us within 24 hours and include a photograph - hello@studioeighteen.ca We will endeavour to replace the item, but in the event that this is not possible, it will be refunded.
Thank you for shopping with STUDIO EIGHTEEN !